Refund policy
RETURN & REFUND POLICY
At SHREE AAYU TECH, we want our customers to receive their products in good condition.
Damaged, Defective or Incorrect Product
If you receive a damaged, defective, leaking, or incorrect product, please contact us within 48 hours of delivery.
To help us verify the issue, please provide:
• Order number
• Photos of the product and packaging
• Unboxing video, where available
After verification, we may offer a replacement or refund, as applicable.
Return Eligibility
To be eligible for a return, the product must be unused, unopened, and in its original packaging with all accessories, labels, and packaging intact.
Used, opened, partially used, damaged after delivery, or altered products may not be eligible for return unless the product was received defective or damaged.
Return requests are subject to verification and approval by SHREE AAYU TECH.
Refunds
Once an approved return is received and inspected, we will notify you about the refund status.
If approved, the refund will be initiated within 5–7 business days to the original payment method. The time taken for the amount to reflect in your account may vary depending on your bank or payment provider.
For Cash on Delivery (COD) orders, approved refunds may require the customer to provide appropriate bank or UPI details.
Order Cancellation
Customers may request cancellation before the order is shipped. Once an order has been shipped, cancellation may not be possible.
Contact Us
For return, refund, replacement, or order-related assistance, please contact:
SHREE AAYU TECH
Customer Support: 8087400690